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New Online Platform to Schedule Your Residence Permit Appointment

Posted on February 17th, 2025

by Adriana ruiz


The Italian Police (Polizia di Stato) has activated a new online system called “Prenota Facile” to help streamline appointment bookings for specific types of permesso di soggiorno (residence permit) applications that are not processed through the traditional postal kit system.

This portal allows you to book an appointment with the Immigration Office (Ufficio Immigrazione), providing details on the exact date, time, and location for your appointment.

Who Can Use “Prenota Facile”?

This system is currently available for booking appointments related to the following types of residence permits:

• Conversion of a subsidiary protection permit to a work permit (subordinate/self-employed).

• First issuance of an electronic residence permit for asylum seekers after a positive decision.

• Issuance of electronic residence permits for Subsidiary Protection and Special Protection (Art. 32, para. 3, D.lgs. 25/2008).

• Residence card for family members of EU citizens (who are not nationals of an EU member state) – mobile (Art. 10 D.lgs. 30/2007).

• Residence permit for family members of Italian citizens – static (Art. 23 D.lgs. 30/2007).

• Residence permit for medical treatment (Art. 19, para. 2, letter D-bis, D.lgs. 286/98).

• Residence permit for pregnancy (Art. 28 D.P.R. 394/99 and Art. 19, para. 2, letter D, D.lgs. 286/98).

• Permanent residence card for family members of EU citizens (non-EU nationals) – mobile (Art. 17 D.lgs. 30/2007).

• Residence permit for minors requiring assistance (Art. 31, para. 3, D.lgs. 286/98).

• Residence permit for British citizens benefiting from Brexit rights (Directive 2004/38/EC).

• Paper-based residence permit for asylum applications.

• Residence permit for pending appeals (Art. 35 D.lgs. 25/2008).

• Travel document for refugees/stateless persons and travel title for foreigners.

How Does It Work?

The portal generates an appointment with all the necessary details: the Immigration Office you need to visit, the date, and the time of your appointment. This aims to reduce uncertainty and waiting times, making the process smoother for applicants.

Why This Matters to Expats

For many expats, navigating Italy’s immigration system can be challenging. The launch of the “Prenota Facile” portal is a significant step towards making the process more accessible and transparent. Whether you are applying for a residence permit for medical treatment, pregnancy, family reasons, or adjusting your status after Brexit, this system can help you secure your appointment more efficiently.

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